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PRIVACY EXTENDED for GDPR compliance:
You control what data we collect and use. You have the right to view this data and to manage it. Read further below to learn more about the data we keep and what we (or third parties) do with it. We have tried to keep this statement as simple as possible for anyone to understand. If you have any questions please message us: email@example.com.
Cookies are files we use to measure the permoance of our advertisements (ads). It is designed to track your browser from the ad to our webshop. If you do not wish to be tracked you can delete these cookies. How this works depends on your web browser:
Delete cookies from:
Google Chrome https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
Microsoft Edge https://support.microsoft.com/nl-nl/help/10607/microsoft-edge-view-delete-browser-history
Mozilla Firefox https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
Facebook keeps track of a lot of data and saves this in lists. A list can be used by advertisers. Some examples of a list:
- People who watches a part of a video.
- People who visited the webshop.
- People who abandoned a checkout.
We can NOT see who these people are. But we CAN view the size of these lists and use them to target people. So for example we can show an ad to people who are interested in our webshop.
Manage your Facebook data here: https://www.facebook.com/settings?tab=your_facebook_information.
We use Google Analytics to measure how people use our webshop. Some examples include:
- Where does a user come from?
- How long does a user stay on our webshop?
- Did the user complete a checkout?
Want to know more about Google Analytics? Please visit: https://support.google.com/analytics#topic=3544906.
When you delete your cookies the tracking session ends. See above to learn how you can do that.
Sales pop up
On our website you will see pop ups of recent sales. These pop ups include the product, the place (city) and how long ago the sale was complete. The data used in the pop ups are not linked to your data, but the data has been used to generate these pop ups automatically. In case your wish to remove a pop up of your sale, contact: firstname.lastname@example.org. Please note that to remove a specific pop up you have to provide all the details of it. Your customer data is not linked to the pop up.
When you have placed a review on the webshop and later wish to have it removed, please contact: email@example.com.
Customer data webshop
Your name and address data as you have provided are saved when placing an order. Your order history is saved and linked to you as well.
When you wish to have your customer data removed, you can. Please keep in mind that when we remove all your data, whenever you to perform a warranty claim you have to provide us with payment proof and an order confirmation. We can NOT access this information anymore. When you wish to have your customer data removed, send us a message: firstname.lastname@example.org.
Do you have any questions regarding your privacy? Contact: email@example.com.
PRIVACY STATEMENT GENERAL
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com.